Shipping policy

Track your order

Once we have packed and sent your order, we will e-mail you a tracking number so that you can track your order.

When to expect your order

It takes 1-3 business days for us to process your order. If you have ordered a custom Kimåne, please allow another 3 business days.  

Shipping national orders in Spain takes between 1-5 days

International orders take between 4-14 days.

If you have any questions please e-mail sofia@houseofkimane.com

Duties & Taxes

Orders shipped to countries outside of EU may incur duties and taxes which are applied by customs. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to House of Kimåne in order to receive a refund.

Refunds will only be issued once return orders have been received.

Please contact your local customs office for more information regarding taxes and duties payable in your region.